Your heighbours have recently written to you to complain about the noise from your houselflat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will take model answer: Dear James, I was very (shocked) to get your letter saying that the noise from my flat has been (spoiling) your evenings and causing you some (distress). I am really, really sorry about that. I had no idea that you would be able to hear so much, so I hope you will accept my apologies. As you may have guessed, I am trying to (refit) my kitchen in the evenings when I get home from work. Unfortunately it is all getting longer than expected and I have been having problems with getting things to fit properly. This has meant to a lot of (banging and hammering). As the kitchen is still not finished, I have decided to call in a professional builder who will finish the work in the next day or two. He’ll work only during daytime hours, so you won’t be disturbed in the evenings again, I promise. Sorry to have caused these problems, Bill.
